Privacy Policy

Last Updated April 22, 2024


This policy explains the privacy and data collection practices for the Techfonic.com (“we”, “us”, “our”) website and applies to all visitors and customers (“you”, “your”) who access our website and associated services (“services”). By accessing our website and services you are accepting the terms of this Privacy Policy. If you do not agree with our privacy practices as outlined herein, please discontinue all use of our website and services.


To provide you with our services, we collect personal information and data that you either provide to us, or is collected automatically. This information is necessary for operating the website, maintaining user accounts, providing customer support and processing orders.

The personal information that we collect depends on how you use the website and our services, such as registering for an account, completing a purchase, or contacting support, and may include all or some of the following:

• Your name
• Your email address
• Your phone number
• Your account password
• Your mailing address(es)
• Your billing address(es)
• Your credit card number(s)

This includes non-personally identifying data such as IP address, device name, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, page visits, country, and other technical information. Some of this information may be captured through the use of site cookies, and is used for analytics, website operation and customization, and security purposes.


The information we collect is used for one or more of the following reasons:

• To provide and operate our services and further develop, customize, expand, and improve those services.
• To process and fulfill customer orders.
• To facilitate the creation and managing of user accounts.
• To provide customer service and technical support.
• To send communications to you, which may include both administrative and promotional communications. You will have the option to opt out of promotional communications via an unsubscribe link in any promotional email you receive.
• To compile site usage statistics.
• To determine the effectiveness of advertising and promotional campaigns.
• To enhance our data security and fraud prevention capabilities.
• To comply with any applicable laws and legal obligations.

We may share your Personal Information with service providers and others (or otherwise allow them access to it) only in the following manners and instances:

We may share your data with third-party providers who perform services for us and require access to your information in order to complete various tasks on our behalf. The third-party providers we use consist of:

• Payment processors
• Wholesale suppliers
• Shipping services
• Email distribution and monitoring services
• Support messaging/chat platforms

In addition, we may share non-personally identifying data with analytics service providers like Google Analytics.

We do not share any personal information with third-party advertisers or direct marketing companies.


We may disclose or otherwise allow access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.

Should our organization undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event.


We have implemented and continuously monitor security measures designed to protect the data you share with us, including physical, electronic and procedural measures. All data provided through our website is transmitted via an industry standard SSL/TLS encrypted connection. Credit card processing is also handled through a secure platform and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification.

Regardless of the measures and efforts taken by us, we cannot guarantee 100% protection and security of your personal information. We cannot promise that hackers, cybercriminals, or other unauthorized parties will not be able to defeat our security measures and access your information. Use of our website and services is at your own risk and we encourage you to be mindful of the security of your surroundings when performing transactions with us.


We may retain your personal information for as long as is necessary for the purposes outlined in this privacy policy. This typically will be for as long as you maintain an active account with us. If you delete your account or you do not have a registered account, we will keep your information for up to six (6) months from your last order placed. There may be circumstances where we have to keep your personal information longer to comply with our legal obligations under applicable laws.


You have a number of rights in relation to the Personal Information we collect about you, including:

• Right to request information regarding the collection and processing of your Personal Information.
• Right to request that we correct your Personal Information if it is inaccurate, incomplete, or outdated.
• Right to request that we limit the use of your Personal Information.
• Right to request that we delete your Personal Information.

We will consider and act upon any request in accordance with applicable privacy laws. Please note that there may be circumstances where we are legally obligated to refuse such requests. Only requests from authorized and verified users of our website and services will be considered.


If you are a California resident using our website and services, the California Consumer Privacy Act (“CCPA”) may provide you with additional rights regarding the collection and use of your personal information, subject to certain exceptions and qualifications. You may exercise these rights by contacting us via the information below.


We may update this Privacy Policy over time to reflect changes in our personal information and data practices, or as required by law. If we have your email address on file we will notify you directly when we make any changes that we deem as “material” (in our sole good faith discretion). Otherwise, we will always update the date reflected at the beginning of this policy. We encourage you to periodically review this page for the latest Information on our privacy practices. Unless stated otherwise, our most current Privacy Policy applies to all information that we have about you and your use thereof with respect to our website and services.


If you have any questions about this policy, if you feel that we are not abiding by this policy, or you wish to exercise any of your privacy rights as described above - please contact us at support@techfonic.com. You can also contact us via the support page of this website.